Calling all industry vendors

- if you sell products or provide services to contact centers, you can be named a Top Ranking Performer in the contact center industry (vendor category)

Certification for customer service by vendors

Past Winners

Below is a list of past winners of the Members' Choice Awards - the original Top Customer Satisfaction Award from ContactCenterWorld.com. Please note the winners below show the year they won the award.

When you are buying any products or services from any vendor, we encourage you to see if they are award winners - remember ContactCenterWorld.com has NO INFLUENCE over who wins - it is entirely based on customer feedback scores - there is probably no better 3rd party benchmark to showcase who the best are in the contact center industry as its unbiased.

Below is a list of the past winners - some have links to view their advert on ContactCenterWorld.com:


Teleopti
(EMEA - 2005, 2006, 2007, 2008)

CallCopy Inc.
(Americas - 2008)

Nortel
(Americas - 2003, 2006, 2007), (APAC - 2005), (EMEA - 2003, 2005, 2006), (Global - 2005, 2006)

NICE Systems
(Americas - 2003, 2004, 2006, 2007, 2008), (APAC - 2005), (EMEA - 2004, 2007, 2008), (Global - 2003)

Altitude Software
(EMEA - 2004, 2005, 2006, 2007, 2008)

TouchStar Software
(Americas - 2006, 2007, 2008)

NICE Systems Inc..
(Americas - 2007, 2008), (APAC - 2005)

Numara Software
(Americas - 2007, 2008)

Epicor
(Americas - 2006, 2007), (APAC - 2007), (Global - 2003)

Drishti-Soft Solutions
(APAC - 2008)

Bowen & Groves
(Americas - 2008), (APAC - 2008), (EMEA - 2008)

Plantronics
(Americas - 2003, 2005, 2006, 2007), (APAC - 2003), (EMEA - 2003, 2007), (Global - 2003)

Envision
(Americas - 2003, 2005, 2006, 2007)

Verint
(Americas - 2008), (EMEA - 2008), (Global - 2003)

NewVoiceMedia
(EMEA - 2007)

InStranet
(EMEA - 2005, 2008)

ICMI
(Americas - 2003, 2004, 2005), (Global - 2003, 2004)

Contact Center Compliance
(Americas - 2005)

ContactCenterCompliance
(Americas - 2005)

Atinav
(APAC - 2005)

Knova
(Americas - 2006)

The Dialogue Group/IPT
(EMEA - 2005, 2007)

Powerhouse Consulting Inc.
(Americas - 2004, 2008)

Five9
(Americas - 2006)

Aspect Communications UK Ltd
(Americas - 2003, 2004, 2005), (Global - 2004)

Addcom Pty
(APAC - 2004, 2005)

Virtual-Agent Services
(Americas - 2003, 2008)

Voxdata
(Americas - 2008)

inContact
(Americas - 2008)

TheBrain Technologies
(Americas - 2008)

Invision Software AG
(EMEA - 2008)

Ameridial Inc.
(Americas - 2008)

IPscape
(APAC - 2008)

etalk Corporation
(Americas - 2004, 2006)

Interactive Softworks
(Americas - 2007)

CyberTech BV
(EMEA - 2007)

ShoreTel
(Americas - 2007)

Kanisa 5
(Americas - 2004)

Genticity Inc.
(Americas - 2004, 2005)

ASC
(EMEA - 2004, 2005)

Witness Systems Inc.
(Americas - 2005), (Global - 2004)

Kana
(EMEA - 2006)

Prime Consulting
(EMEA - 2006)

CorporaTel
(Americas - 2006)

Sennheiser Communications
(EMEA - 2006)

ACCPAC CRM
(Global - 2004)

KnowledgeBase Solutions
(Americas - 2005), (Global - 2003)

Incept
(Americas - 2004)

Fuze Digital Solutions
(Americas - 2005)

Belairdirect
(Americas - 2005)

Par3 Communications
(Americas - 2005)

CosmoCom
(EMEA - 2005)

Avaya
(Americas - 2005)

Concerto
(Americas - 2005)

Natural Response
(EMEA - 2005)

Contact Centre Technology
(EMEA - 2005)

Unipress
(Americas - 2005)

RSVP Dialogue
(EMEA - 2004)

Green Dot Internet Services (GDIS)
(APAC - 2004)

iVoice
(Americas - 2004)

GN Netcom
(Global - 2004)

Centergistic Solutions
(Global - 2004)

Moonfire Corporation
(Americas - 2003)

Call Compliance
(Americas - 2003)

Edify
(Americas - 2003)

ServiceWare
(Americas - 2003)

Oetting & Company Inc.
(Global - 2003)

SpeechWorks
(Global - 2003)

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